Andrzej Kopera

Free self-assessment

How customer-centric
is your organization?

Based on the MORTN scale (Prof. Rohit Deshpandé, Harvard Business School). 10 questions, ~3 minutes.

Rate each statement from 1 (Strongly disagree) to 5 (Strongly agree). Answer as honestly as you can — there's no right answer, only a useful one.

Based on the MORTN scale — Deshpandé & Farley (1998). Your individual answers are stored anonymously for benchmarking purposes.

Możesz się ze mną skontaktować via: hello@andrzejkopera.pl LinkedIn icon
Powered by: The-long-and-the-short-of-it.